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Cookies Policy
Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies on our website. By accessing and using our website, you agree to the use of cookies in accordance with this policy.
1. What are cookies?
Cookies are small text files that are stored on your device when you visit a website. These files contain information that is used to enhance the user experience, remember preferences, and track activity on the website.
2. Types of cookies used
We use different types of cookies on our website:
a) Essential cookies: These cookies are necessary for the website to function properly. They do not collect personally identifiable information and are usually set in response to actions taken by you, such as setting your privacy preferences, logging in, or completing forms.
b) Performance cookies: These cookies collect anonymous information about how visitors use our website. They help us improve the performance of the website and provide you with a better user experience. These cookies do not collect personally identifiable information.
c) Functionality cookies: These cookies allow the website to remember choices you have made (such as your username, language, or region) and provide enhanced, more personalized features. The information collected by these cookies may be anonymous and does not track your browsing activity on other websites.
d) Third-party advertising and tracking cookies: We work with trusted partners who may place cookies on your device for advertising and tracking purposes. These cookies collect information about your browsing habits on our website and other websites to show you relevant ads based on your interests. We recommend that you review the privacy policies of our partners for more information on how they use cookies and how you can manage your tracking preferences.
3. Cookie control
You can control and manage cookies in your browser. Most browsers allow you to configure your cookie preferences through the browser settings. However, please note that blocking or deleting cookies may affect the functionality of our website and limit your user experience.
4. Changes to our cookie policy
We may update this Cookie Policy occasionally to reflect changes in our cookie practices. We recommend that you periodically review this page to stay informed about any updates.
5. Contact
If you have any questions or concerns about our Cookie Policy, please feel free to contact us through the contact channels provided on our website.
By using our website, you agree to the use of cookies in accordance with this Cookie Policy. If you do not agree to the use of cookies, we recommend that you do not use our website or configure your browser to block cookies.
More than 30 days before arrival date = 10% of the booking price.
29 – 7 days before arrival date = 50% of the booking price.
Less than 7 days before arrival = 100% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
DATA PROTECTION (Organic Law 15/1999 of 13th December )
In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.
Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies on our website. By accessing and using our website, you agree to the use of cookies in accordance with this policy.
1. What are cookies?
Cookies are small text files that are stored on your device when you visit a website. These files contain information that is used to enhance the user experience, remember preferences, and track activity on the website.
2. Types of cookies used
We use different types of cookies on our website:
a) Essential cookies: These cookies are necessary for the website to function properly. They do not collect personally identifiable information and are usually set in response to actions taken by you, such as setting your privacy preferences, logging in, or completing forms.
b) Performance cookies: These cookies collect anonymous information about how visitors use our website. They help us improve the performance of the website and provide you with a better user experience. These cookies do not collect personally identifiable information.
c) Functionality cookies: These cookies allow the website to remember choices you have made (such as your username, language, or region) and provide enhanced, more personalized features. The information collected by these cookies may be anonymous and does not track your browsing activity on other websites.
d) Third-party advertising and tracking cookies: We work with trusted partners who may place cookies on your device for advertising and tracking purposes. These cookies collect information about your browsing habits on our website and other websites to show you relevant ads based on your interests. We recommend that you review the privacy policies of our partners for more information on how they use cookies and how you can manage your tracking preferences.
3. Cookie control
You can control and manage cookies in your browser. Most browsers allow you to configure your cookie preferences through the browser settings. However, please note that blocking or deleting cookies may affect the functionality of our website and limit your user experience.
4. Changes to our cookie policy
We may update this Cookie Policy occasionally to reflect changes in our cookie practices. We recommend that you periodically review this page to stay informed about any updates.
5. Contact
If you have any questions or concerns about our Cookie Policy, please feel free to contact us through the contact channels provided on our website.
By using our website, you agree to the use of cookies in accordance with this Cookie Policy. If you do not agree to the use of cookies, we recommend that you do not use our website or configure your browser to block cookies.
This Legal Notice and Privacy Policy sets out the terms and conditions of use of our website and describes how we collect, use, and protect users' personal information. By accessing and using our website, you agree to the terms and conditions described in this legal notice and privacy policy.
1. Website Owner Information
Company Name: Isla Canela Tours and Services SL Address: Avda. Cayetano Feu 41, 21400, Ayamonte Email: info@homaholidays.es Phone Number: 959479561
2. Collection of Personal Information
We collect personal information from users of our website voluntarily when they provide such information through contact forms, newsletter subscriptions, user account creation, online purchases, or other similar interactions. The personal information we may collect includes, among others, names, email addresses, phone numbers, postal addresses, and user preferences.
3. Use of Collected Information
We use the collected personal information for the following purposes:
- Process and respond to inquiries, questions, or requests submitted through contact forms. - Send newsletters, promotions, or other relevant information to users who have subscribed to our services. - Process transactions and deliver purchased products or services through our website. - Personalize the user experience and provide relevant content. - Improve our website and conduct internal analysis and statistics. - Fulfill our legal obligations and resolve any disputes that may arise.
4. Protection of Personal Information
We implement appropriate security measures to protect users' personal information against unauthorized access, loss, or alteration. However, we cannot guarantee the complete security of information transmitted over the Internet, so users assume the risk of sharing their personal information online.
5. Disclosure of Information to Third Parties
We do not sell, rent, or disclose personal information to third parties, except in the following cases:
- When necessary to comply with legal requirements, government requests, or protect our legal rights. - With the explicit consent of the user to share information with third parties. - In the event that our company is acquired or merged with another entity, where personal information may be transferred as part of the business assets.
6. Links to Third-Party Websites
Our website may contain links to other third-party websites that are not controlled by us. We are not responsible for the privacy practices or content of such websites. Users are advised to review the privacy policies of third-party websites before providing any personal information.
7. Use of Cookies
We use cookies and similar technologies on our website to enhance the user experience. Please refer to our Cookie Policy for more information on how we use cookies and how you can control them.
8. Changes to the Legal Notice / Privacy Policy
We reserve the right to update this Legal Notice and Privacy Policy from time to time. Users are advised to periodically review this page to stay informed about any changes. The continued use of the website after the posting of changes will constitute acceptance of those changes.
If you have any questions or concerns regarding our Legal Notice and Privacy Policy, please feel free to contact us through the contact channels provided on our website.
Last updated: July 20, 2023
Legal Notice / Privacy Policy
This Legal Notice and Privacy Policy sets out the terms and conditions of use of our website and describes how we collect, use, and protect users' personal information. By accessing and using our website, you agree to the terms and conditions described in this legal notice and privacy policy.
1. Website Owner Information
Company Name: Isla Canela Tours and Services SL Address: Avda. Cayetano Feu 41, 21400, Ayamonte Email: info@homaholidays.es Phone Number: 959479561
2. Collection of Personal Information
We collect personal information from users of our website voluntarily when they provide such information through contact forms, newsletter subscriptions, user account creation, online purchases, or other similar interactions. The personal information we may collect includes, among others, names, email addresses, phone numbers, postal addresses, and user preferences.
3. Use of Collected Information
We use the collected personal information for the following purposes:
- Process and respond to inquiries, questions, or requests submitted through contact forms. - Send newsletters, promotions, or other relevant information to users who have subscribed to our services. - Process transactions and deliver purchased products or services through our website. - Personalize the user experience and provide relevant content. - Improve our website and conduct internal analysis and statistics. - Fulfill our legal obligations and resolve any disputes that may arise.
4. Protection of Personal Information
We implement appropriate security measures to protect users' personal information against unauthorized access, loss, or alteration. However, we cannot guarantee the complete security of information transmitted over the Internet, so users assume the risk of sharing their personal information online.
5. Disclosure of Information to Third Parties
We do not sell, rent, or disclose personal information to third parties, except in the following cases:
- When necessary to comply with legal requirements, government requests, or protect our legal rights. - With the explicit consent of the user to share information with third parties. - In the event that our company is acquired or merged with another entity, where personal information may be transferred as part of the business assets.
6. Links to Third-Party Websites
Our website may contain links to other third-party websites that are not controlled by us. We are not responsible for the privacy practices or content of such websites. Users are advised to review the privacy policies of third-party websites before providing any personal information.
7. Use of Cookies
We use cookies and similar technologies on our website to enhance the user experience. Please refer to our Cookie Policy for more information on how we use cookies and how you can control them.
8. Changes to the Legal Notice / Privacy Policy
We reserve the right to update this Legal Notice and Privacy Policy from time to time. Users are advised to periodically review this page to stay informed about any changes. The continued use of the website after the posting of changes will constitute acceptance of those changes.
If you have any questions or concerns regarding our Legal Notice and Privacy Policy, please feel free to contact us through the contact channels provided on our website.
Double aparthotel room (25 m²) with the possibility of a king-size or two single beds under request. Our lift is available on each floor including roof bar terrace. Rooms fully equipped with minibar, iron, safe, internet, hairdryer, air conditioning (including ozone technology to kill bacterias and virus), SMART TV with international channels, Nespresso coffee maker and electric kettle.
Air conditioningRestrictions for stays longer than 28 nights.
Change of sheets and towels: Included
Heating: Included
HeatingLimitations for stays longer than 28 nights.
Internet Access: Included
Optional services
Airport transfer (Faro): € 96.00 /booking
Airport transfer (Faro)Airport Transfer (Faro) 4 seats
Airport transfer (Sevilla): € 180.00 /booking
Airport transfer (Sevilla)Airport Transfer (Seville) 4 seats
Arrival out of schedule: Included
Arrival out of scheduleAt HOMA we offer you the possibility to collect your keys 24H from our key machine without surcharges.
Baby cot and high chair: Included
Beach Towels: € 2.50 /person
Beach TowelsLarge towels to use at the beach or at the pool. Rent 2€ per stay and person, deposit 20€ per towel.
Bed linen: Included (change each 3 days)
Breakfast buffet: € 12.00 /booking
Cancellation Insurance: 5 % of the booking
Cancellation InsuranceBy clicking the box, I agree to terms and conditions of the insurance.+ INFO
Holiday services: Included
Parking: € 10.00 / night
ParkingParking space in a guarded open-air area less than 400m from the accommodation. Offer subject to availability. The company reserves the right to refund the money for your reservation in case of non-availability.
Double aparthotel room (30 m²) with the possibility of a king-size or two single beds under request. Our lift is available on each floor including roof bar terrace. Rooms fully equipped with minibar, iron, safe, internet, hairdryer, air conditioning (including ozone technology to kill bacterias and virus), SMART TV with international channels, Nespresso coffee maker and electric kettle.
Double room (30 m²) with the possibility of a king-size or two single beds under request. Our lift is available on each floor including roof bar terrace. Rooms fully equipped with minibar, iron, safe, internet, hairdryer, air conditioning (including ozone technology to kill bacterias and virus), SMART TV with international channels, Nespresso coffee maker and electric kettle.
All reviews have been checked and authenticated. Once you have received a 'rate your stay' email based on your confirmed reservation, you can leave an accommodation review.
5/5Service
5/5Cleanliness
5/5Accommodation
5/5Location
5/5Value for money
Muy recomendable
Joaquín (Spain)
Limpieza
Limpieza
Los precios de la terraza algo elevados
Los precios de la terraza algo elevados
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1 month
Me encanto
Maria Angeles (Spain)
Todo
Todo
Nada
Nada
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2 months
Querida María Ángeles,
queremos agradecerte sinceramente por compartir tu experiencia tan positiva con nosotros. Nos alegra saber que tu estancia fue de tu agrado y que pudimos ofrecerte una experiencia memorable. Comentarios como el tuyo son los qusee more
Querida María Ángeles,
queremos agradecerte sinceramente por compartir tu experiencia tan positiva con nosotros. Nos alegra saber que tu estancia fue de tu agrado y que pudimos ofrecerte una experiencia memorable. Comentarios como el tuyo son los que nos motivan a seguir mejorando y a brindar siempre el mejor servicio.
Esperamos verte de nuevo en tu próxima visita y que puedas disfrutar de una estancia igual o aún más agradable. ¡Gracias por elegirnos!
Un cordial saludo
Equipo Posada El Convento
Espectacular
Maria Angeles (Spain)
Todo
Todo
Nada
Nada
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2 months
Estimada María Angeles,
tu experiencia es muy importante para nosotros, y tus amables palabras nos motivan a seguir ofreciendo un servicio de calidad y atención personalizada.
Esperamos tener la oportunidad de recibirte nuevamente en el futuro.
Unsee more
Estimada María Angeles,
tu experiencia es muy importante para nosotros, y tus amables palabras nos motivan a seguir ofreciendo un servicio de calidad y atención personalizada.
Esperamos tener la oportunidad de recibirte nuevamente en el futuro.
Un saludo
Equipo Posada El Convento Mercedario
Magnífico hotel
Ayuntamiento de Ayamonte
decoración y limpieza
decoración y limpieza
El aislamiento de la ducha
El aislamiento de la ducha
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1 year
Excelente
Manuel (Spain)
The guest has not left any comments in this review
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2 months
Estimado Sr. Casal,
le agradecemos su tiempo dedicado a valorar su experiencia en nuestro establecimiento y nos alegra que nos haya calificado con una puntuación tan alta.
Esperamos volver a verle pronto.
Un saludo
Equipo Posada El Convento Mercesee more
Estimado Sr. Casal,
le agradecemos su tiempo dedicado a valorar su experiencia en nuestro establecimiento y nos alegra que nos haya calificado con una puntuación tan alta.
Esperamos volver a verle pronto.
Un saludo
Equipo Posada El Convento Mercedario
Excelente
Juan (Spain)
The guest has not left any comments in this review
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3 months
Estimado Juan,
estamos muy agradecido de conocer su opinión sobre la experiencia al alojarse en Posada El Convento Mercedario y estamos muy satisfechos al conocer que ha sido una experiencia fantástica.
Estaremos encantados de recibirle nuevamentesee more
Estimado Juan,
estamos muy agradecido de conocer su opinión sobre la experiencia al alojarse en Posada El Convento Mercedario y estamos muy satisfechos al conocer que ha sido una experiencia fantástica.
Estaremos encantados de recibirle nuevamente.
Un saludo
Equipo Recepción HuelvaHoliday
Excelente
Maria
The guest has not left any comments in this review
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1 year
Excelente
Lola
The guest has not left any comments in this review
Thank you for your review 0
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1 year
Excelente
Ayuntamiento de Ayamonte
The guest has not left any comments in this review
Thank you for your review 0
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1 year
Excelente
CEFIRO CONSULTORÍA Y EVENTOS
The guest has not left any comments in this review
Thank you for your review 0
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1 year
Excelente
Miguel
The guest has not left any comments in this review